Refunds

We hope you will love everything you purchase from us. However, if you are not satisfied with a product for any reason, we offer you the following options for product refunds.

What if my drybar.com order arrived damaged?

Drybar will gladly replace any products ordered on drybar.com that were delivered to you damaged. Please email [email protected] with images of your package and your order information. Any queries sent after 7 business days will be ineligible for replacement.

Do you offer price adjustments?

If an item has gone on sale on drybar.com or received a price change within 14 days of your purchase date, we will honor the price adjustment. Please email [email protected] with the order details to receive a price adjustment. For purchases made after a sale has ended, no price adjustments will be honored.

Purchases made in-store during online-only sales are not eligible for price adjustment, and vice versa. Our return policy shares more details. 

Contact Us

(800) 646-4479
M-F 7:30 am - 5 pm (MST), closed holidays
[email protected]

Contact Us

(800) 646-4479
M-Th 7 am - 5:30 pm (MST)
F 7:30 am - 2 pm (MST)
closed holidays
[email protected]